This Privacy Policy describes how checkappliancely (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit or utilize our services at www.checkappliancely.com (the “Site”).
By accessing or using our home appliance inspection reference services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Data Controller
For the purposes of the EU General Data Protection Regulation (EU GDPR), the UK General Data Protection Regulation (UK GDPR), and applicable data privacy laws:
- Data Controller: checkappliancely
- Official Website: www.checkappliancely.com
- Privacy Contact Email: express@checkappliancely.com
We are responsible for deciding how and why your personal data is collected and processed.
2. Information We Collect
We collect information that you directly provide to us when requesting a service or communicating with us:
- Identity & Contact Data: Name, email address (express@checkappliancely.com), and inquiry details.
- Service Request Details: Information and technical specifics regarding the home appliances to be evaluated.
- Technical Data: Internet Protocol (IP) address, browser type, operating system, and basic analytics data collected via standard web cookies.
3. Third-Party Payment Processing (Stripe)
We do not directly collect, store, or process your credit card or sensitive payment details on our servers.
- Payment Processor: All online payments and transactions on www.checkappliancely.com are handled, processed, and secured directly by our third-party payment processing partner, Stripe, Inc. (and its global affiliates).
- Payment Data: When you make a payment, your billing information is transmitted directly to Stripe. Stripe’s collection and processing of your personal and payment information are governed strictly by Stripe’s Privacy Policy.
4. How We Use Your Information
We process your personal data under the following legal bases:
- Performance of Contract: To fulfill, manage, and deliver your requested home appliance inspection reference services.
- Legitimate Interests: To maintain website security, prevent fraud, improve user experience, and respond to inquiries sent to express@checkappliancely.com.
- Legal Compliance: To comply with mandatory accounting, tax, and reporting obligations under applicable UK and European regulations.
5. Data Retention Period
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or regulatory requirements:
- Service & Order Records: Retained for 6 years following the completion of the service, in full compliance with UK/EU tax, accounting, and statutory limitation regulations.
- Customer Support Inquiries: Retained for up to 24 months from the date of the last communication, after which it is securely deleted or anonymized.
- Payment Data: Handled independently by Stripe in accordance with financial industry regulatory obligations and PCI-DSS standards.
6. Your Rights (Europe, UK, and US Residents)
Depending on your region (including the EU, UK, and US states such as California), you have specific data protection rights:
- Access & Portability: Request access to or a copy of the personal data we hold about you.
- Rectification & Erasure: Request correction of inaccurate data or deletion of your personal information (subject to legal retention requirements).
- Restriction & Objection: Object to or restrict the processing of your personal data.
- CCPA/CPRA Notice (US Residents): We do not sell or share your personal information with third parties for marketing purposes.
To exercise any of these rights, please contact us directly at express@checkappliancely.com.
7. Media & Intellectual Property Standard
All visual content, images, and graphics used on our website are strictly original assets owned by checkappliancely or properly licensed royalty-free media, ensuring complete compliance with global copyright laws.
8. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data privacy practices, please contact us at:
- Brand: checkappliancely
- Website: www.checkappliancely.com
- Contact Email: express@checkappliancely.com
